Privacy Policy
1. Introduction
Pannawit ("we", "us", "our") is committed to handling personal information with care and transparency. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have in relation to it. This policy applies to all visitors to our website and participants in our programs.
Our practice operates from 18/2 Soi Rangnam, Phaya Thai, Bangkok 10400, Thailand. Questions about this policy can be directed to [email protected].
2. Data We Collect
We collect personal data in the following ways:
- Contact form submissions: name, email address, and optionally phone number and message content.
- Program enrolment: name, contact details, and where relevant, general information about financial circumstances shared voluntarily during the program.
- Website usage data: pages visited, browser type, device type, and approximate location (via analytics cookies, if consented).
We do not collect sensitive personal data (such as identification documents, income statements, or tax records) unless you voluntarily provide them in the course of a one-on-one program.
3. Legal Basis for Processing
We process personal data on the following legal grounds under Thailand's Personal Data Protection Act B.E. 2562 (PDPA):
- Consent: for marketing communications and optional analytics cookies.
- Contractual necessity: to deliver the program you have enrolled in.
- Legitimate interest: to respond to enquiries and improve program content.
4. How We Use Your Data
- To respond to enquiries submitted through the contact form.
- To schedule and deliver programs you have enrolled in.
- To send information about upcoming programs (only where you have consented).
- To improve the quality and structure of our programs using aggregated feedback.
- To comply with legal obligations under Thai law where applicable.
5. Data Retention
Contact form submissions are retained for up to 12 months. Program enrolment records are retained for 3 years following program completion for administrative and quality purposes. Financial details shared during one-on-one sessions are not retained in written form after program completion unless you request otherwise.
6. Data Sharing
We do not sell personal data. We do not share personal data with third parties except in the following limited circumstances:
- Service providers who assist with website hosting or email delivery, under data processing agreements.
- Where required by Thai law or a competent authority.
7. Cookies
Our website uses essential cookies necessary for basic functionality and, with your consent, analytics cookies to understand how the site is used. Please see our Cookie Policy for full details and preference controls.
8. Data Security
We use appropriate technical and organisational measures to protect personal data. Access to personal data is restricted to staff involved in program delivery or administration. Our website uses HTTPS encryption for data in transit.
9. Your Rights Under the PDPA
As a data subject under Thailand's PDPA, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data (subject to legal retention obligations).
- Withdraw consent at any time (where processing is consent-based).
- Request restriction of processing in certain circumstances.
- Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand.
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
10. Third-Party Links
Our website may contain links to external resources. We are not responsible for the privacy practices of external sites and encourage you to review their policies independently.
11. Children's Privacy
Our programs and website are designed for adults aged 18 and above. We do not knowingly collect data from individuals under 18.
12. Changes to This Policy
We may update this policy from time to time. Material changes will be noted on this page with a revised "Last Updated" date. Continued use of our website following an update constitutes acceptance of the revised policy.
13. Contact
For any questions about this policy or your personal data:
- Email: [email protected]
- Address: 18/2 Soi Rangnam, Phaya Thai, Bangkok 10400, Thailand
- Phone: +66 2 248 7361